Impactful Insights

Archived Posts: May 2015

Keep the Ball Rolling


Let’s say you are working on a project where the project manager is missing in action. You are CRANKING on your work but are not sure how to move forward in a particular area, which has brought you to a halt. What would you do?

  1. Bag it and call it a day!
  2. Reach out to the project sponsor to set a fire under the project manager.
  3. Take the initiative and make contact with the project manager and request a meeting to keep the project on task.
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Impact 21's Casey McKenzie speaks at NYACS Trade Show

Achieving Top Tier Results: Why the Best are Better
Casey McKenzie, Senior Principal Consultant, Impact 21 Group

If we aspire to be the best, we must know what "best" looks like and measure ourselves against the best. In this informative and challenging session, C-store owners, operators, and senior management will learn how to develop a top-tier culture by focusing on operational excellence in the key areas of People, Processes and Technology. Casey McKenzie, a frequent speaker at NACS conferences and other industry events, will deliver key success metrics and real-world takeaways that retailers can begin using right away.

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