Impactful Insights

Dos and Don'ts of the EMV Delay (Part 1 of 2)

Petroleum retailers can benefit from the EMV delay as long as they understand the associated risks. Card Issuers have given petroleum retailers a brief reprieve in upgrading their forecourts. This is good news, if you take advantage of it. You can make the most of the EMV compliance delay for automated fuel dispensers by doing these 10 things.

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Insights from NRF - More Solution Options for C-Stores

A recent visit to the annual National Retail Federation (NRF) conference yielded some positive insights for convenience stores. EXPO visits and discussions with several service providers indicated that many companies are pushing hard to adjust their models in order to become a better fit for the c-store channel. 
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NACS, Impact 21 Launch Online Advanced Category Management Course

The courses are designed for convenience store professionals; They offer education and certification and will be delivered in partnership with NACS and Learning Evolution. NACS and Impact 21 have launched a new series of advanced category management training tailored to the specific challenges and opportunities of the convenience store industry. Delivered in partnership with Learning Evolution, the new NACS Advanced Category Management online training combines education and certification, o ...
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Category Management Technology Doesn’t Work Without…

Since being introduced to the convenience channel nearly two decades ago, the category management approach has certainly evolved, especially in the areas of data—both its availability and the capability to analyze it—and consumer/shopper behavior research. While we all experience “shiny new object” syndrome from time to time, I have never seen any organization struggle with category management because they didn’t have the latest technology, shopper insights, or ult ...
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The Least Surprising Announcement in Payments, with Some Surprising Possibilities

The announcement by MCX (Merchant Customer Exchange) regarding the suspension of its CurrentC® mobile payments platform was met with little fanfare last week, as most in the payments space have been expecting this announcement even sooner than it came. The handwriting has been on the wall for several years. A few factors have played a part: The use of QR code versus NFC technology The acquisition of its white label technology platform (Paydiant) by PayPal The privacy issues ...
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