Resources

Impactful Insights

No need to reinvent the wheellearn from those who have been there, done that. Here, we offer lessons learned, best practices, valuable insights through blog posts, case studies, webinars, white papers, and other proprietary resources.


Impact 21 Names Lucia Romanello Crater as Executive Vice President, Sales & Business Development to Lead the Company’s Expansion Plans

Lucia Romanello Crater fills a new role at Impact 21, the leading retail consulting company for the petroleum/convenience, travel center and retail channels. Crater will lead the company’s expansion efforts to serve more retailers, suppliers and technology companies. The company has seen greater demand for its services in retail strategy, acquisition integration, operations, technology, project management and analytics.
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Impact 21's Rob Gallo Provides Insights for Convenience Store Decisions' Article

Impact 21 offers insights in the article: How to Conduct Business Planning Through Co-Branding by Marilyn Odesser-Torpey
The article addresses the challenges of starting a proprietary program and suggests a more cost-effective way to enter the foodservice arena. 
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Webinar: Inventory Management Optimization- Thursday January 14, 2016

Learn how inventory management tools help you increase profit. Click here to request a One-Time Guest Pass. Thursday January 14 • 11 am EST/10 am CST Impact 21's Lisa Stewart, Partner & President, will conduct this Category Management Association (CMA) webinar on Inventory Management.  Webinar Overview: Effectively managing item level inventory has evolved from best practice into vital practice. Controlling inventory in the store optimizes the delicate balance ...
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Skimming Security: How to Protect Yourself and Your Customers

​Gas stations and convenience stores continue to be victimized by skimming devices, which continue to pop up all over the nation. All too often, a lack of solid policies and procedures allow the breaches to occur. Understanding the risks can help you deter breaches. ​How Skimmers Work There are two kinds of skimmers: external and internal. External skimmers can be quickly installed by criminals who don’t need to gain access to the inside of a dispenser. The most common version of ...
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NACS 2015

Headed to NACS? Be sure to attend these innovative sessions lead or moderated by our Impact 21 team.   Double Down on Your Customer Engagement Strategy Lesley Saitta | Sunday, October 11, 4:10 pm - 5:00 pm Learn how Wawa and other companies are using customer data to create targeted offerings and fine tune products and services. This session is intended for category managers and marketing professionals. Improve Your Business with Electronic Business Process Automat ...
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